MiniKlub, Aliganj, lucknow

Yes, you can send gift orders to your friends/family members on Miniklub. For an additional charge of Rs. 25, you can choose to gift wrap your order by selecting the option in your shopping bag. Your gift will also include a personalized message from you. Note: You need to add required gift wrap in cart for gift orders.

If you are returning multiple products from a single order then, you will receive a separate Return ID via e-mail for each item. If you are self-shipping the products, you can ship all the products in a single shipment. Please mention the Return IDs for all the products on a single sheet of paper and place it inside the packet. If mode of return is Pickup, our courier person will pick-up the products from the pickup address.

Miniklub loyalty program allows customer to get certain points to their account for each purchase they make in miniklub.in & Miniklub EBO outlets across India

Please check the “My Orders” section under main menu of Website/M-site/App to check your order status.

You can cancel your order at any time before it has been packed at our warehouse. If your order has already been shipped, you can refuse it at the time of delivery and the refund will be processed into the source account, if order amount was paid online.

When we initiate a cancellation, customer is provided goodwill coupon as a token of apology. To use your coupon, you will have to continue shopping with us on Website/M-site/App. In case, you don’t have access to the Website/M-site/App currently, don’t worry, your coupons are safe with us. Whenever you have the access in future, you will be able to use the coupon (unless it has not expired).

Sorry, currently we do not have any service available to expedite the order delivery. In future, if we are offering such service and your area PIN code is serviceable, you will receive a communication from our end.

All orders placed on Miniklub are dispatched through our courier partners such as FedEx, UPS, Aramex, Ecom Express, Delhivery Etc.

You can find out if Miniklub delivers to your PIN Code using the PIN Code serviceability tool available on the product page. Please tap on “Check Delivery options” and enter your area PIN code in the respective field to get the required information about standard order delivery time and availability of Cash on Delivery for the Product selected. The PIN codes serviced by us are frequently updated, so if we do not deliver to your PIN code today, please come back and check to see if this has changed.

We strive to deliver products purchased from Miniklub in excellent condition and in the fastest time possible. For all the purchases of INR 500* or more, we will deliver the order to your doorstep free of cost. A shipping charge of INR 99 will be applicable to all orders under INR 500.

If the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order amount including any shipping charges, if paid online.

If you return an order delivered to you, order shipping charges will not be refunded. However, if you self-ship your returns, we will reimburse self-shipment charges based on Miniklub’s Returns Policy. For accounts whose return behaviour violate our fair usage policy, a delivery charge of INR 149 will be levied on all orders, irrespective of order value.

Order value is calculated after applying discounts/VAT or any other applicable charges.